4 months ago
Salary: circa €28k - €32k
Permanent: Full Time with flexible working patterns available
Your role will encompass a range of responsibilities including reconciling individual and group accounts, prioritising aged debt collection and dealing with customer queries. Using your excellent communication and organizational skills you will liaise with other departments to resolve any discrepancies and improve processes. As well as this you will make outbound collection calls and liaise with third party organisations re: collections and payment plans. You should come to this role with significant Credit Control experience in a high-volume environment and a proven track record in influencing prompt payment. Your excellent negotiating skills will be your core asset in this role. You’ll be highly organised, flexible and self-motivated with the ability to adapt to changing priorities and workloads within tight timescales.
Your Skills and Experience
-Previous Credit Control experience in a high-volume environment is desirable
-Good negotiating skills
-Excellent analytical/reconciliation skills
-Good knowledge and experience working within a customer focused environment
-Proven ability to influence prompt payment
-Excellent communication and organisational skills
-Professional telephone manner
-Proven track record in working to tight deadlines
-Self-motivated team player
-Flexible approach to task management
SSE is Ireland’s second largest energy utility and the leading developer and investor in cleaner energy infrastructure. SSE owns and operates over 2,000MW of generation capacity on the island of Ireland, of which 718MW is from renewable sources. Sitting within our Wholesale business, SSE Airtricity supplies greener electricity, natural gas and essential services to over 770,000 homes and businesses. Since 2008, SSE has directly invested over £2bn in growing its Ireland energy business including investment in large-scale, cleaner energy infrastructure. As a result of that investment SSE has contributed over €5bn to Irish Gross Domestic Product (GDP) since 2010, demonstrating the scale of economic activity that SSE’s operations support across Ireland.
SSE Ireland has been certified by Business in the Community Ireland to the Business Working Responsibly Mark, the gold standard for Corporate Social Responsibility (CSR) and Sustainability in Ireland. The Mark is presented to companies that represent best-in-class leadership, policies, practices, performance, and impact in CSR and Sustainability including employee engagement, innovation, environmental practices, supply chain management and engagement with the local community.
We employ 1000 individuals doing everything from helping customers with their bills to the creation of clean, green renewable energy. Our people are important to us and we go to great lengths to extend the values of our award-winning customer service to our employees to ensure that as part of our diverse workforce, you have the flexibility and opportunity to develop to your fullest potential.
In addition to a competitive salary, you’ll automatically be enrolled in into our Group Pension Plan and have the opportunity to join our Share plans. You’ll enjoy 25 days’ annual leave entitlement, with the option to buy up to 10 extra days and will also be eligible for a host of other lifestyle benefits. Each employee is also entitled to one day paid volunteering, allowing you to dedicate your time, skills and expertise to your local community or a charitable cause as part of our “Be the Difference” scheme.
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Closing date for applications is: 13th August 2019
For more information about this role, or to discuss any adjustments you require to submit your application please get in touch via firstname.lastname@example.org
This vacancy is open to internal candidates. Please notify your line manager before you submit your application.