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about 1 year ago
Salary band: Any
Location: London
Job type: Permanent
Contact: PwC
Category: Consulting Jobs

Who we are looking for
To enable us to deliver our Resourcing Strategy we want to attract operational senior managers from varying backgrounds and industries who have experience in:
Delivering deployment and commercial outcomes in a fast paced and changing environmentProviding strategic workforce planning and operational resourcing solutions through negotiation with senior stakeholders.Bringing a commercial mind set and critical business acumen, including resourcing metrics and KPIs to inform decision making across a business unit.Seen as a trusted advisor to the business and national teams, providing pragmatic advice on manpower planning, people deployment issues and resource management imperatives.Effective liaison, challenge and influencing skills to effectively build and manage relationships at all levels in a business.Coaching, leadership and support of other resource managers in the wider consulting team.Technical analysis of manpower data, including efficiency, productivity and commercial insights.
About the role
This is an exciting time for Resource Management as we build the firm wide capability and develop our people, working closely with the business to develop and influence the PwC people strategy and support the delivery of the firm's operational and business strategies. PwC's resource management and function is centralised across the firm to provide agility for our people and assist the firm in providing the right people on the right projects at the right time.

This role will be based in London and sits within the OneRM team in Consulting. The role is to work with 2 other Senior Managers to provide strategic oversight of the deployment for around 2000 consultants within Consulting. Each Senior Manager role has between 3 and 5 direct reports with a wider team below all of whom focus on on the demand management for the whole of the Consulting business.

The key responsibilities of this role:
Make sure that the business needs are delivered in an efficient manger by optimising distribution of workload/deployment of staff to maximise profitability and increase utilisation, being aware of the impact on employee engagement and the people value proposition.Support the business in delivering the manpower and resourcing plans by having a deep understanding of business growth plans and headcount required to support these. Identify skills and capability gaps to influence the recruitment plan and enhance the L&D agendaOperate in support of the Competencies and Capability leadership teams, managing key stakeholder relationships and act as a sounding board and trusted advisor on resourcing/deployment matters.Lead the continuing development of the Competency/Capability Group resourcers including enhancing ways of working, MI,etcInterpret and Analyse Management Information (MI) to provide trends and make connections eg spot opportunities to improve profitability on engagements.Share knowledge, best practice and network with your colleagues across the business and OneRM (Resource Management) nationally in order to support the growth and capability of the wider team.Support the Consulting Team Leader with the delivery of OneRM strategy, plans incl supporting recruitment interviews, inducting new staffEngage and promote the use of key resource planning systems both nationally eg Iris,TalentLink Profile and S&D, and local to Consulting eg Request Tracker to enable effective resourcing.
Technical Expertise:
Strategic Deployment and Manpower Planning/Reporting including industry commercial implications.Matching resource supply of available people to commercial demand or business need.Final escalation point for issues that are difficult to resolve by the team of Managers and Officers.Influence Consulting leadership and drive the agility agenda within Consulting and across the firm.Look for commercial deployment opportunities and build relationships across all lines of service.Managing our people and their development in the firm though optimal engagement/employment (the deal)Conflict resolution between individuals, stakeholders and the business reducing operational frictionProject management and organisational skills to implement business initiatives and RM programmes.Change management and developing innovative solutions to commercial and business challenges.
Knowledge and Skills:
Relationship Skills including communicating and influencing at senior levels in the organisation.Developing and sustaining long term relationships with key stakeholders in the business, Resource Management and other operational areas including Ops, HC, Recruitment, L&D and Finance.Communicate with impact using different communication styles appropriate to the audience.
Strategy and Change Management:
Understand the firm-wide strategy, business and resource management strategy and know how to apply itInput to the Resourcing objectives and vision for the business unit/line of serviceInfluencing and creating a vision for change by championing the delivery of change in your areas.
Stakeholder Management:
Delivering outcomes that build relationships by taking into account the different needs of multiple stakeholders; balancing the needs of individuals and those of the businessAnticipating and recognising when conflict may occur and work to resolve these through supporting and escalating if required, offering personal support to enable our people to be the best in their roles.
Commercial Acumen and Financial Management:
Developing and driving analytical solutions to improve profitability of clients and the Consulting LoS.Using data analytics and Management Information (MI), networking internally and externally to advise the business on resourcing options and solutions that help to drive growth and profitability
Team and Personal Development:
Continued professional development of yourself and others, seeking challenge and opportunities that stretch the team and provide an engaging work environment for the Resource Management team.Coaching and developing others in the wider team by providing quality, real time feedback with practical and pastoral support to other junior members of the team. Role modelling behaviour is imperative.Participating in the recruitment of new hires into the wider team, ensuring that new team members are aligned to the RM ways of working and there is a diversity of skills, experience and industries within the team.

About Us
About PwC

We're one of the world's leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.

Internal firm services

In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here


We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Learn more here
Salary: . Date posted: 03/03/2017

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