Solar Support Technician - En-Spiral
This job expired on 14-06-2012
Browse Renewable Energy Jobs by Region
Browse Renewable Energy Jobs by Job Categories
Here are some similar jobs for you to consider...
Solar Asset Manager 9 days ago
My client, who are a leading provider of renewable energy in the UK, are rapidly expanding and as such have a new requirement for an Asset Manager with experience in portfolio management across sma...
Solar PV Installers 6 days ago
North West, Lancashire, Liverpool
Salary band: £40k - £50k
SOLAR PV INSTALLERS REQUIRED ASAP Experienced Solar PV electricians (teams) are required ASAP for immediate start. Hot House Energy are a well established renewable energy company based in Blackb...
Head of EPC Construction, Solar 6 days ago
Salary band: Any
Head of EPC Construction, Solar $110k - $140k plus bonus & benefits A leading independent developer of utility scale ground-mounted Solar plants in the USA, with one of the largest project pip...
Investment Analyst - Solar 5 days ago
Salary band: Any
The Organisation: The Green Recruitment Company represents a market leading corporate finance, investment bank. The energy division of the group has raised and invested capital in ground and roof...
|Salary band:||£25k - £30k|
|Salary Details:||£24000.00 - £28000.00 per annum|
|Experience:||Any or N/A|
|Sector:||Energy and Environment|
|Job Categories:||Solar Power Jobs|
My client is an innovative and market leading international leader within the solar industry - they are seeking a Customer Support Technician who is a top tier talent, to join their leading edge company that designs, markets and innovates new products for the renewable energy space.
The company's breakthrough Micro inverter System makes solar power systems more productive, more reliable, and smarter. You will have a chance to be part of an accomplished and enthusiastic technical cross-functional organisation.
The company hire creative, high performing people with a passion for high achievement. They provide employees the opportunity to do their best work in a stimulating, dynamic, challenging and fun environment. Be a part of the industry leader that is pioneering improvements in the way Solar Energy is delivered to homes and businesses.
The Customer Support Technician will support solar PV installers, system owners and our authorised distributors when using the company's micro inverters and their ancillary products and services, more specifically the Envoy communication gateway and Enlighten monitoring software.
The following tasks represent the main duties and responsibilities for this role.
·Respond to customer enquiries, via phone and email.
·Troubleshoot technical issues related either to the electrical configuration or to TCP/IP data networking.
·Assist installers with activation of new installations within Enlighten.
·Document all activity in the company's CRM system.
·Track field-issues for proper feedback to the Technical Manager.
·Promote the company's micro inverter solution in a professional manner.
·Possess excellent verbal and written communication skills.
·Maintain a positive, proactive, customer satisfaction focused attitude.
·You should be an active member of the company's Energy team.
·Always strive for continuous improvement.
·Maintain personal skill set by staying abreast of best practices.
·Be open-minded and have an enthusiastic approach.
·Have the ability to multi-task in a very dynamic and start-up environment.
·Sufficiently understand the operations of the company's Energy products and services.
·You should be educated in either some form of electronics or electrical engineering.
·Proven experience with computer networking.
·Possess the ability to learn regulatory requirements for grid-connected PV systems and installations.
·Be experienced with solar PV systems and UK regulatory requirements would be a distinct advantage.
Candidates must be eligible to work in the UK